Soliciting Feedback for my Workshop Presentation at CCDA 2012

I don’t blog often. Perhaps I “need” to do it more consistently. Perhaps not. But for not, let me go ahead and acknowledge that in the open. However, there are times when I may blog a little more often than normal (and, if you look at the previous blog posts, you’ll notice a pattern).

One of these times that I blog more often is when I’m thinking about the national Christian Community Development Association (CCDA) conference. The CCDA is an annual event that takes place in a different city each time. The mission is “To inspire, train, and connect Christians who seek to bear witness to the Kingdom of God by reclaiming and restoring under-resourced communities.”

I get excited about the CCDA conference, because the mission is close to my heart. I studied Community Development at Covenant College, which is partnered with the Chalmers Center for Economic Development and am a firm believer that “Community Development” should not be a half hearted attempt at “doing something to help the poor.”

The “poor” are people too, who have their own stories, experiences, and ideas. They are less “needy” than we assume! They deserve a level of respect that they don’t often get from outsiders. We tend to assume we know all of the answers. Well-meaning affluent people may actually do more harm than good when trying to assist the poor, as Dr. Bryan Fikkert & Professor Steve Corbett make the case in their book When Helping Hurts.

Poverty is much more complicated than a lack of material things. As Bryant Myers writes in Walking With The Poor, “poverty is a complicated social issue involving all areas of life – physical personal, social, cultural, and spiritual.”

But enough about theory for now.

My desire is to one day provide technology services to nonprofit organizations worldwide that are working in a responsible manner to assist the poor. The mission of my business, which I am currently in the process of building from the ground up, is to provide affordable technology consulting services to nonprofit organizations transforming underdeveloped communities worldwide, and to provide technology education and jobs to members of communities in which these NGOs work.

Part of what I want to do is to present workshops at conferences and for employees at the nonprofit organizations / NGOs where I and my future employees will work. Thus, I submitted my very first workshop proposal to the organizers of the CCDA 2012 conference – and it was accepted! Now I am soliciting feedback on the outline.

The title of this 75-minute presentation is “Essential Technologies for Christian Community Development.” The workshop itself is going to broad topics on purpose, as the goal is to introduce people who may not be tech savvy to some ideas that they can take back to their organizations and build upon.

I’ll be giving an overview of websites, social media, email safety & etiquette, well-known software & services that specifically help nonprofit organizations, technology for fundraising & donor management, and finally, some ways that nonprofits can use technology for community outreach (disaster relief scenarios, a community computer center, mobilizing volunteers, etc…).

What sorts of technology & computing questions do you have, or do you think I should cover?

The Workshop Description and the Outline (which I submitted as part of my proposal) is pasted below. Within the scope of this outline, are there any questions or topics you feel would be important?

Thank you in advance for your feedback.

Workshop Description:
The goal of this workshop is to provide an overview of some of the ways in which NGOs can take advantage of technology to advance their mission. David will explore the costs and caveats for websites, social media, and newsletters. He will cover what websites are good for and what they should not be used for. He will discuss social media platforms including Twitter, Facebook and LinkedIn. He will also discuss software and services of which nonprofits can take advantage.

With technology advancement comes the need for safety and security. David will give practical advice on what should and should not be done with online fundraising, emailing, and more.

Finally, David will discuss ways in which Christian nonprofits can use technology for community outreach with community centers & computer literacy training, after school programs, disaster relief, and mobilizing volunteers. The workshop will end with an opportunity for questions and discussion.

Workshop Outline:
I. Introductions (10-15 minutes)

II. Essential Technologies for Organizational Management (20-25 min)
a. Websites: Why, how, and how much?
b. Social Media: Do’s and Don’ts with Twitter, Facebook and LinkedIn
c. Newsletters & Email: Software, services, etiquette and safety
d. Software & Services for Nonprofit Organizations
i. Google Apps (free for NPOs with less than 3,000 users)
ii. The power of FOSS (Free & Open Source Software)

III. Fundraising & Donor Relations (10-15 min)
a. Pros & Cons of accepting donations online
i. Major security considerations & requirements (PCI Security Standards Council)
b. Donor Management Systems

IV. Using Technology for Community Outreach (20-25 min)
a. Disaster Emergency Management
i. Story: Relief in wake of April Tornadoes in TN
ii. Story: Relief in wake of Hurricane Irene
b. Community Centers
i. Computer training & literacy
ii. After school programs
c. Mobilizing Volunteers
i. Example: ChristianVolunteering.org
ii. Centralizing volunteer information to reduce unneeded work

V. Caveats (5 min)
a. Relationships over Technology (technology is a means to an end, and not the end goal itself)
b. The fall affected everything including computers!

VI. Questions & Discussion (10-15 min)

(End of Outline)
If you have any comments, I would love to see them! Please post them here!

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“DNS Changer” to break Internet for Millions on Monday

As a server administrator and technical support specialist dealing with both Microsoft Windows and Linux (another “operating system” that isn’t Windows), I wanted to write this post to remind everyone that Internet will break for millions of people on July 9.

Tens of millions of people were affected by a virus dubbed “DNS Changer.” When the FBI got involved and took control of the DNS Changer servers (which tens of millions of people were unwittingly using to use the internet), they decided not to shut down the servers immediately in order to give people time to clean up their computers. Instead, they converted the rogue servers into safe & fully functional DNS servers. Here’s a recent article by MSNBC on the subject: http://www.technolog.msnbc.msn.com/technology/technolog/last-call-wipe-dnschanger-internet-doomsday-854340

To check and see if you are affected, you can visit http://www.dns-ok.us/.

If your internet breaks on Monday, then this is likely the cause. You should run an antivirus program (such as Kaspersky, Spybot Search & Destroy, and/or Malwarebytes among other good anti-virus programs).

DNS stands for “Domain Name System”. It is important to you (although you don’t know it). The way it works is that it links “names” to addresses. Think of it like this:
My name is David. I live at 1111 Address Lane. You try to send a letter to “David” but you don’t include the address. The mail man has no idea where I live based solely on “David”.

DNS allows you to type a name (like www.google.com or www.facebook.com) into your Web Browser, and be routed to the proper website automatically without you having to memorize the actual address.

Confused or don’t know what to do? Need help with this or other technical problems?
Feel free to contact me, especially if you’re in the Chattanooga TN area! Or, visit http://developcents.com.