Cybersecurity Operations Specialist: August 2017 – Present
Tennessee Valley Authority (Contractor), Chattanooga, TN
As a Linux server administrator for the Cybersecurity Operations team, my duties have included implementing a Postfix mail server integration with Active Directory, re-deploying & maintaining Squid proxy servers, and researching use cases for Ansible. I use vSphere almost daily to help manage dozens of servers, and I use Wireshark and tcpdump on a semi-regular basis.
Founder & CEO: January 2013 – Present
Develop CENTS, Chattanooga, TN
We provide web hosting, WordPress maintenance, website design & development, and other related services. Most of the 15+ servers I manage run CentOS and are spread out between two different cloud hardware providers (Digital Ocean and Linode). I have begun to implement Ansible into my workflow, and I monitor our infrastructure 24/7 with Nagios. I currently engage multiple contractors for business continuity.
Infrastructure Engineer & Technical Support Specialist: February 2011 – January 2013
Lamp Post Group, Chattanooga, TN
Duties included providing technical support to staff across the nation by removing viruses, deploying new workstations, troubleshooting any problems that arose on company servers and employee workstations, assisting with software applications including Microsoft Office, managing VoIP phones with SIP trunking providers, and other tasks as needed. Assisted with email migration into Google Enterprise.
Server Administrator (Operations Intern): June 2010 – December 2010
Acquia, Woburn, MA
Monitored over 300 servers in the Amazon Cloud with Nagios and responded to any problems that arose, provisioned Drupal hosting clients with Ruby & Puppet-based architecture on Ubuntu servers, analyzed MySQL & Apache logs, maintained MySQL database replication and resized MySQL volumes, troubleshot & worked with Gluster file system. Wrote operations training documentation.
Web Developer / Server Administrator (AmeriCorps Intern): June 2009 – June 2010
TechMission, Dorchester, MA
Maintained www.urbanministry.org by updating its Drupal code base and in server administration (including CentOS installation & configuration, firewall maintenance, cPanel installation and configuration, and server monitoring), provided technical support for staff including Microsoft Outlook, and maintained phone and office network, including Active Directory and Exchange 2003 accounts. Improved employee training manual.
Computer & IT Experience
Software & Operating Systems:
- CentOS, Ubuntu, Kali Linux
- Nagios, Apache, PHP, MySQL, Postfix, BIND, & other Linux software
- Limited experience with Ansible
- Drupal, WordPress, Moodle, & CiviCRM
- Virtual Box & VMware
- Microsoft Office, G Suite
- Microsoft Server, Active Directory & Microsoft Exchange
- Firewalls, Routers and Switches including pfSense (based on FreeBSD), Linksys/Cisco appliances, Ubiquiti appliances, etc…
- cPanel / WHM
- Exploring possible CISSP certification
Children’s Church Volunteer: 2009 – 2010
Quincy Street Missional Church, Ma Siss’s Place, Dorchester, MA
Running children’s church and building relationships with the kids, attending Quincy Street Missional Church at Ma Siss’s Place (www.quincystreet.org), and living in the Dudley Street area of Boston intentionally to build relationships with my housemates and neighbors.
Board Member of the Southside Council (VP of Education): July 2015 – October 2016
Chattanooga Area Chamber of Commerce
My primary responsibility was to work with the Chamber, principals, teachers, and others in the education sector to define needs of local schools and design programs to effectively address concerns.
Bachelor of Arts in Community Development (International Economic Development track): May 2009
Covenant College, Lookout Mountain, GA
Student Activities: Worked for Technology Services department and was entrusted with network maintenance tasks and fixing campus computers & printers; Co-founder & President of student-led club (Student Service Coalition); Member of Orientation Team Fall 2006 to aid Freshman in their adjustment to college life; Member of COR Team Fall 2007 to hire, train, and lead Orientation team as well as supervise Freshman Orientation week.
Community Development Classes including: Theory of Community Development, Living and Working in a Multicultural Context, Community Development Principles & Issues, International Microenterprise Development, Third World Economic Development, History of the Developing World, Cross-Cultural Social Science Research Methods, Quantitative Research for Field Settings, Principles of Management.
International Community Development Internship: 2008 (summer)
Food for the Hungry, Phoenix, AZ
Participated in a research internship for 3 months in the Philippines. Researched positive cases of impact of the Microenterprise Development programs that FH conducted which were compiled in a final research project. Lived with indigenous residents in two separate communities. Also briefly consulted with the local FH office in addressing some of their IT needs.